error in ESS..

[Former Member]

Hi guyys,

In portal, While click on workset (Example:Overview,Personal Information,etc..) in ESS role i am facing the below mentuined error

Critical Error

A critical error has occured. Processing of the service was terminated. Unsaved data has been lost.

Contact your system administrator.

Helper service EIC_SERVICE_REQUEST does not exist

is there any other configuration to rectify this error

[former_member206403 · Accepted solution]

hi,

the backend service is not configured , you will have to configure the EIC for that.

Regards

sameer

[Former Member · Accepted solution]

Thanks Sameer for your helpful answer

regards

magesh