Ship to address on Goods Return

[Former Member]

This may be an easy question. It seems like on a Goods Return, you would want to send those goods to the Vendor Ship To, not the Vendor Bill To.

But on the logistics tab, the Vendor Bill-To is what populates (on the Logistics tab of the Goods Return), and on the printed form, the Vendor Bill-To is what shows up.

I know how to change the form itself in the PLD if I have to. But is there a customization setting that defaults the Goods Return to go to the Vendor Ship-To, rather than the Bill To? Thanks!

[Former Member · Accepted solution]

2007A, SP01, PL09

[Former Member · Accepted solution]

Since you version is pretty new, I could confidently say this is by initial design. There are reasons behind it. For example, some of Credit Card sales have to go to the card address for certain reasons.

[Former Member · Accepted solution]

Right. I know its not a flaw. What I was asked was if there were a customization setting that allowed that to be changed, much in the same way you can get a warehouse address to print on a AP documents.

[Former Member · Accepted solution]

After some searching, I'm pretty confident that the shipping address on the Goods Return must be populated manually in the Pay TO part of the logistics tab.

[jane_liang · Accepted solution]

Hi Dante,

I was searching for ways to customize the Goods Return Ship to Address to default as the VEndor Address. Anyways, I found that a formatted search in the Goods Return Ship to Address to pull the Goods Return Bill to Address solves the problem. Hope that helps.

Jane

[Former Member]

What is your B1 version and PL?

Thanks,

Gordon