I am looking for some expert advice regarding a challenging requirement. The requirement goes like this:
1. From the SAP Inbox, user A is required to forward a work item to User B.
2. User B is to execute this work item. On execution of this work item, the work item is to remain in the SAP Inbox of user B. Currently, when the user B executes the work item, the work item disappears from the SAP Inbox of user B and goes back to the SAP Inbox of user A. What can be done to make the work item to remain in the SAP Inbox of user B? Our SAP_BASIS system Release is 640 and Level is 025. I don't think we need to apply SAP Note 1308276 since the support pack installed in our system is at a higher level. Kindly advce. Many thanks.