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Former Member
May 03, 2010 at 09:16 PM

e2e Root Cause Analysis Checklist

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Hello everyone,

I know I am close to getting some systems setup for RCA, but nothing is showing up in EWAs or within the RCA workcenter.

My system is currently at 7.01 SP05.

Since I've gone through the solman_setup and received all green lights through setting up my diagnostics system and a couple managed I don't know what else to get done. I know the managed system wizard is a step-through but I am asking for help setting up a checklist to make sure I've got everything installed and checked.

Configuration:

Initial - complete

Basic - complete

Diagnostics System

setup wizard - green light

advanced setup - green light

upgrader - green light

Managed Systems

I have a bunch of different systems with green lights under setup results; ABAP, JAVA, and Dual Stack

ISAGENT

I've got updated isagents installed on each system

Wily

Currently at the latest release and our Solution Manager system is connected

SMD Agents

each server/LPAR has an agent installed and is attached

I'd like to finish this up but again I am missing something?!?

Thanks for any help on this one.

Ryan