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Former Member
May 03, 2010 at 06:58 AM

Can't print shopping cart

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Hi,

One of the user is unable to print SC. When he clicks on print icon at extreme right side of the SC in "Shopping cart status" transaction, a new window is opening which is replica of the previous screen (Shopping cart status) instead of print preview

screen. Please suggest a solution.

We are working on SRM 4.0 ECS with back-end ECC 6.0.

Thanks in advance

Prasad