Session out problem in CUP and ERM 5.3 Support Pack 07.

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Hello All,

Facing frequently session out problem in CUP and ERM i.e. when we cannot access or click on the open screen of CUP & RAR for few minutes (4-5 Mins)u2026..Error page will pop out with following messages :-

1. Your session has expired

2. You tried to click on stale link.

3. You tried to perform an action that is not valid in the current context.

.

Below mentioned values are available in Visual Administrator

Logon to Visual Administrator

1) Go to Global Configuration -> Select 'Server'(Tab)

2) Select Services

3) Go to Http Provider

4) set the property 'ServletsLongDataTransferTimeout' to 180000

5) Restart J2EE

Can we increase the value of 'ServletsLongDataTransferTimeout' - 180000 to more?

Please help me on this ASAP.

Thanks,

Jagat

Edited by: JagatBir Singh on May 2, 2010 6:53 AM