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Former Member
May 02, 2010 at 04:52 AM

Session out problem in CUP and ERM 5.3 Support Pack 07.


Hello All,

Facing frequently session out problem in CUP and ERM i.e. when we cannot access or click on the open screen of CUP & RAR for few minutes (4-5 Mins)u2026..Error page will pop out with following messages :-

1. Your session has expired

2. You tried to click on stale link.

3. You tried to perform an action that is not valid in the current context.


Below mentioned values are available in Visual Administrator

Logon to Visual Administrator

1) Go to Global Configuration -> Select 'Server'(Tab)

2) Select Services

3) Go to Http Provider

4) set the property 'ServletsLongDataTransferTimeout' to 180000

5) Restart J2EE

Can we increase the value of 'ServletsLongDataTransferTimeout' - 180000 to more?

Please help me on this ASAP.



Edited by: JagatBir Singh on May 2, 2010 6:53 AM