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Former Member
Apr 30, 2010 at 08:03 PM

Error Signing in Crystal Reports Server 2008


Good Afternoon,

I'm getting this error while trying to sign in with Windows AD on a new install of Crystal Reports 2008.

Account Information Not Recognized: Active Directory Authentication failed to log you on. Please contact your system administrator to make sure you are a member of a valid mapped group and try again. If you are not a member of the default domain, enter your user name as UserName@DNS_DomainName, and then try again. (FWM 00006

I have tried everything I can think of. From installing CR08 with IIS to Tomcat. I for some reason an unable to get this software setup.

This is for me signing into Infoview Java. Any help would be greatly appreciated.