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Direct URL to create incidents in ITSM

Hello,

Does anyone know how to generate a direct link for Incident creation in ITSM? (not having to go through the BR homepage)

E.g. adding "saprole=" in the URL allows you to redirect users to a specific Business Role

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1 Answer

  • Jan 16 at 01:23 PM

    Hi Alexandre,

    Could you please check SAP Note 920432 - Enable WebGUI for Service Desk.

    Regards,

    Rajesh

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