Context not cleared - "Edit opens not the current document"

[Former Member]

Hello,

i face the following issue:

I open a incident in Webclient UI in display mode.

I jump back to a searchview and open a second incident in diesplay mode

If i click edit in this second incident my first incident opens in edit mode.

Somehow this first incident was not really cleared?

What do i need to do to solve this issue?

Thanks a lot

Best regards

Manfred

[arunprakash_karuppanan · Accepted solution]

Hi,

Can you check the edit method. Usually, when you click on edit, the header entity is locked, possibly removed from collection wrapper and reinserted into it to set it as the 'current' entity. The 'find' method of the collection wrapper may also be used. Maybe the focus change is not happening correctly in your case.

Regards,

Arun Prakash