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Jan 14, 2019 at 09:44 AM

Enter a tax amount that is less than or equal to the gross total-The di call #1 did fail.

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99 - DI999 - DI Error: (-5002) 234102285 - Enter a tax amount that is less than or equal to the gross total-The di call #1 did fail.

Hello

What to do to correct this problem and unblock this ticket

I can not use the method below because I do not have the same discount on all lines

"This error may occur in case discount on item level was applied. In this case the following workaround can be considered: In the Customer Checkout Monitor remove the discount from each sales item. Instead enter the discount on the header level. Then release the receipt."


Thank you

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