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How do I unfulfill a performance obligation

sethia_prakash
Explorer
0 Kudos

Hello,

We are implementing RAR 1.3 and connecting it to a CPQ software to drive contract management like create, change, delete etc. I am stuck at a business requirement to unfulfill a performance obligaton. Can somebody explain what kind of data in required an RAIs to delete the fulfillment event which is already processed for a PoB?

The business requirement is - contract creation and fulfillment done for PoBs. However, business sees that fulfillment was done by error and need to revert it.

Prakash

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