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Protection/Retention for customizing changes directly done on Production

Dear Experts in Solman Charm functionality ,

We have a problem in maintaining direct editing in production system ( which are often ad-hoc) . Some of our customizing has to be edited directly in production ( by opening client for editing). We need to capture those changes in change/transport/task request . We don’t need any other transports from dev/quality to corrupt those changes in production once it is done. Hence we want those changes to be reflected in development without disrupting current developments in production as soon as possible. We need to take CAB( change and Access control Board) approval for all changes ( those which are done in production and which are done in development ) . Finally we want to import the changes in order to production after the approval. We also do not want one developer to overwrite the changes done by another to the extent that either of this changes are lost , in any system . Now the question in what functionality in charm would enable us to capture the changes in production system ? And what configuration we should do to achieve the above said consistency ?

Thanks and Regards,

Syam

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