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SAP Crystal Reports runtime engine for .Net Framework (64 bit) Takes Over Separator Page

We have to use SAP Crystal Reports runtime engine for .Net Framework (64 bit) for some internal software. However, when it is installed, it takes over the font on the windows separator page going to a Canon C7260. The separator page starts using the Code39 barcode font installed with SAP. If I remove SAP, the separator pages print as normal. It doesn't matter what program I print from, if SAP is installed, I get the barcode font on the banner page of the printer. Removing SAP and the banner page prints normally.

The printer has to have the banner page since it is in a document center and can potentially receive over a thousand print jobs a day. Unfortunately, uninstalling SAP is not an option since internal software used by the staff requires it.

Does anyone have any suggestions?

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1 Answer

  • Jan 14 at 01:58 PM

    Hi Michael,

    Very odd, never heard of this happening before.

    What version of the SDK are you using?

    Don

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