Logon denied to InfoView

hi all

sap bo xi 3.1

i use license key from service.sap.com but when i try to log on to InfoView:

Logon denied: Your system does not allow the use of this application

or i try create new user:

You do not have any Concurrent User Licenses to make this user a concurrent user. You have 0 Concurrent User Licenses.

in license key area in cmc Named Users and Concurrent Users-0 Total Licenses

help...