Hi,
I want to create support message for my solution manager but I am facing 2 problem while creating customer message in Solution Manager..
1) I am creating customer message from solman using t.code NOTIF_CREATE.
During Message creation, in Reported By field default value 12 is display. After give inputs while click on save button I got error that " Business partner 12 cannot be a reporter". If I keep that field blank then message will create.
So how can I make this field as blank so default valu will not come.
2) In t.code CRM_DNO_MONITOR while sending message to SAP, in Reported By field if I provide value 12 and choose action " send message to SAP" then message will successfully send to SAP but insted of 12 if I provide any other value then I got "Authorization" error.
So how can I send message with different value for reported by field. If I provide any value then also message will go to sap. Authorization error will not come.
Please help me to solve above 2 problem.
Regards,
Nisit
Edited by: Nisit Patel on Apr 22, 2010 9:18 AM