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Former Member
Apr 21, 2010 at 06:36 PM

InfoView Login Looking for CMS Cluster....that doesn't exist

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Hello,

I have inherited a BO install and I am not tracking down a problem they are currently facing. When logging into InfoView they get the error:

CMS host 'Prod_Server' address was resolved properly, but cannot be reached to establish a CMS connection. Verify that your router/firewall allows communication on port 6400

Now here is the thing. We don't have a cluster or at least that wasn't the intention. One machine is for test one is for prod. The error above comes when logging into the test machine. According to the error message it is looking for the prod server??? As for the error in and of itself YES prod is in a dmz so I'd expect the error if I was trying to connect to prod...but I'm not...yet it is??? Looking at the CMS in CCM shows they are part of their own cluster...yet in the registry for the TEST machine CMSCluster key has an entry for the PROD server???

So do I just start commenting out keys and rebooting to see what happens or can someone shed some light on this for me?

Thank You

JB