Serv Entry not adopting price 4 same line of service maintained in contract

[Former Member]

Dear Friend,

I have created a service Contract with item cat. D and Acco. Cat K where maintain 4 line of service. Since the service out of 4 line of item u2026.two of them means 3rd and 4th lines of items are same service , the only the rate means Gross price is different.

Now created a PO where maintain Contract no in PO item in Limit Tab and corresponding the value also.

Finally going for service entry sheet and creating a service with reference to PO and that contract, but the system is automatically picking the price maintain in 3rd line of items rather than the 4th line of item.

Say,

Contract Created:

1004500 ELECTRONIC BILL 46,000 EA 3.00

1004501 GATEWAY HOSTED ON IGL 60,000 EA 4.00

1004502 ELECTRONIC CLEARING SYSTEM 1,000 EA 15.00

1004502 ELECTRONIC CLEARING SYSTEM 2,800 EA 2.50

Here in this case I need to maintain in service entry sheet Rs. 15 for each as well as Rs. 2.50 for next line of item, but at the creating of service entry sheet, it comes like this:

10 1004500 ELECTRONIC BILL 1 EA 3.00

20 1004501 GATEWAY HOSTED ON IGL 1 EA 4.00

30 1004502 ELECTRONIC CLEARING SYSTEM 1 EA 15.00

40 1004502 ELECTRONIC CLEARING SYSTEM 1 EA 15.00

Pl suggest how could be possible to obtain the same as maintained in contract during creation of Service Entry Sheet.

Regards,

Pinku

[Former Member]

Hi,

As per note 438718:

For the selection from the service master, most programs only take the

service number into account and do not additionally check whether

different values exist for the same service number (for example, for the

price). This additional check cannot be generally executed due

performance reasons. That is, the system generally uses the first data

record found for the service number. Provided the condition record

exists, it is copied from the system otherwise one of the values of the

preceding document is used.

You should not use the same service master 1004502 with DIFFERENT prices within the same contract item.

Regards,

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