on 04-21-2010 4:29 AM
Hi All
I have following set of statuses :
New
To Be Approved
Approved
In process
Customer Action
Sent to SAP
Proposed Solution
Confirmed
Closed
I am having a approval scenario in which, only certain messages arrives in Transaction monitor with status 'To be approved' as a first status, otherwise as a status 'New' as a first status. The differentiation has to be done based on Component.
How this can be acheived ?. How to change the status and how to differentiate based on component ?
Further, If a message arrives with status 'To be approved' ( If above works ), an manual action has to be executed from the actions button , which changes the status to 'Approved' automatically.
How this can be done ?
Regards
Mohit
Hello there,
Your question is quite a large one.
A possibility would be to have an action with conditions, if the condition for the component is fulfilled then the final status would be 'to be approved', and if not, the status is another one of your choice. Depending of how you want the process to work, the action could be triggered to be executed upon creation of the message or later manually.
I don't know right away how to program these PPF conditions or if it is possible to include the component in a condition in SPPFCADM, but I think it is worth exploring in that direction.
I hope this helps.
Best regards,
Miguel Ariñ
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