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Former Member
Apr 21, 2010 at 02:36 AM

Error in JMS Communication Channel not raising alert

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Processing Errors in JMS Communication Channel are not raising alerts.

The settings on the communication channel retires are set at 3 and 5min interval.

In RWB the JMS communication channel shows processing errors but an alert is not raised.

The alert are configured in our system and we even have a catch all alert rule with * (wildcard). Errors in PI message processing are raising alerts but errors in Comm Channel are not raising alerts.

The message in SXI_MONITOR shows as processed successfully but when we check the RWB and Comm. Channel Monitoring we see processing errors "Channel error occured; detailed error description: JMS error: Connection to the server has been terminated; Linked error: Connection reset, Error Code:null"

Are we missing any configuration? How do we get alerts/notifications if there are errors in Comm. Channel without having to login into RWB and watch it periodically?

Any help is greatly appreciated.

RM