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Former Member
Apr 20, 2010 at 09:27 PM

How to close AP invoice with zero balance

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Customer created payment on account before creating the AP invoice. Then they created the AP invoice and applied the partial payment on account to the invoice, leaving an open balance. They created an AP credit memo for the balance. They did a BP reconciliation to link the payment on account to the ap invoice and ap credit memo which brought the balance down on the AP invoice to zero. however it still shows up as open. We cannot do a BP reconciliation because there is nothing to reconcile. BP has a zero balance. We won't be writing them another check. How do we close the zero AP invoice? This customer has 3 zero AP invoices showing up as open. Any help will be greatly appreciated. Thank you.