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Apr 20, 2010 at 01:49 PM

Printing problem, report scales on 2 pages

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Hello experts,

I have a printing problem at a client site when printing documents using PLD

Print preview is OK

when printing, there is an upper margin of 1 inch which makes the whole reports scales on 2 pages. Also the reports gets truncated

on the right side for a few characteres.

I checked the documents properties, the field "preview printing layout"is unchecked, "use sys print pref" is unchecked

The only way to have a printed report that look Ok is to generate the PDF first and then

to print it.

it looks likes the printer defaults takes over on PLD settings.

the printer is a Toshiba e232 G3 u2013 multi task printer

Any idea what to check next?

Thanks!