on 01-11-2019 8:39 AM
Hi
I have downloaded the latest trial version of CR 2016 (we have bought the licenses which I intend to use once the product is installed)
I am like others having real issues trying to get the installer to work. It fails at the very first hurdle with a setup engine executable error.
I have looked through the logs and it appears a directory is trying to be renamed and failing during the install process.
I have uploaded the logs for your attention.
It appears many other people are experiencing a large number of issues trying to install this product
With Kind Regards
Paul
Thank you for your replies.
Yes I have full admin rights and am running the exe as administrator
With Kind Regards
Paul
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The log file says:
08:11:27.220 Error: Can't rename: C:\Program Files (x86)\SAP BusinessObjects\InstallData\setup.engine_temp to: C:\Program Files (x86)\SAP BusinessObjects\InstallData\setup.engine
It is important to run setup.exe by right-click Run as Administrator
Other Best Practices: https://apps.support.sap.com/sap/support/knowledge/public/en/1638102
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Do you have Administrator rights on the machine where you are installing this? Did you right-click on the install .exe and select "Run as Administrator"?
-Dell
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