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Former Member
Apr 20, 2010 at 09:43 AM

ESS LEA: Workitem with status New but without workflow information



We have configured Leave Request Approval workflow in our system. We made a copy of the standard Workflow and we modified it to adjust it to our scenarios.

Everything is working fine but we have detected a strange behaviour:

A user wants to modify an absence and he/she make a mistake in the process and pushes the "previous step" button then a pop up appears telling that the data are going to be lost. Until now, everything is OK but when he/she finishes the process then we can see that 2 workitem have been generated, one correctly but another with status NEW and no workflow information.

What can be the cause of this behaviour?

We want to avoid this ghost workitem

Any help will be appreciated.

Best regards.