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Apr 20, 2010 at 06:10 AM

The little SAP flag - should it inspire confidence?

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Hi,

sorry, just have to have a little rant here -

I've been browsing some of the forums I like to frequent recently and I noticed a new and highly active poster - "Excellent" I thought! Then I saw that the new poster was from SAP! "Brilliant!", I thought. "We're going to get a lot more help on this topic - great stuff."

Then I started reading some of the replies.

"Not so brilliant" ,I thought.

"Incorrect/false information", I thought.

So I responded to the posts and corrected where I could, and gave a little advise.

Now I'm used to reading wrong and misleading info in the forums - but not from posters with the little SAP flag against their name.

I'm wondering if SAP should have a policy of junior employee SCN members (users with less than several hundred forum points perhaps) not having the little SAP flag against their name.

I trust the advise given to me by someone with the SAP affiliation - and if I didn't know any better I'd take their word as gospel - yes I'm a bit gullible...

This in mind - is there some process to "certify" SAP employees before they post in SCN - or some guidelines for SAP employees so that they only post when they know the answer?

Driving along the snow filled mountain passes of technical forums is hard enough - but when the little flags that supposedly mark the way direct you off a cliff - it becomes a tricky proposition indeed.

rant over.

Cheers,

Chris