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Apr 20, 2010 at 05:24 AM

sales order can not delete if it is free goods inclusive qty.

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Dear sir,

I am unable to delete the sales order in the system.

This sales order has Free Goods items. Total order qty is 100 pcs. Main item has 98 pcs and sub item 2 pcs are free sending to customer with 0.00 net value.

When I deleted sales order only main item with qty 98 can be deleted. but sub item for 2 pcs can not deleted and below msg. appears.

Item 000021 may not be deleted (free goods inclusive quantity)

Message no. V1724

Can anyone please help in this regard. How to deleted sales order with free goods inclusing qty. Any copy control setting.

Please advise

nain b chand