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C4C Migration of Customers - UUID field issue

Nov 29, 2016 at 02:16 PM | 219 Views | Last edit Nov 29, 2016 at 02:20 PM 2 rev.

Hi experts,

I´m trying to update Prospects through Migraton Tool, that have been already loaded and I´m facing an issue with UUID field. When I try to load the new updated file, system is showing this error:

"Provided '-' does not exist ('00163E0CB1A01ED69DA26A2ACEXXXXXX')

Important to note, I´m using "Modify already existing records"

Your help is very appreciated.

br,

Carlos.

SAP Cloud for Customer
c4c | uuid | migration of customers
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2 Answers

  • Best Answer
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    Loganathan P
    Jan 03, 2017 at 04:42 AM

    Hi Carlos,

    Migration tool has some limitation and we have approached SAP.

    So Try MASS DATA MAINTENANCE to do the required amendment in the prospects

    Regards

    Logan

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    Ajitabh Pradhan
    Jan 02, 2017 at 04:37 AM

    Hi Carlos

    Can you please provide more details on the file which you are trying to update ?

    Additionally , you can open a ticket to help us better understand the issue and provide a solution .

    Regards

    Ajitabh

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