Hi All,
I have an issue in PR workflow.A notification mail is send to user to approve a PR,but the user says that he did not receive that notification mail.He manually goes to transaction & approve the PR & workflow gets completed.
Please let me know how to find out the cause of this problem.In my workflow log it shows workitem approved by the user.
What can be the cause that notification mail is not send.The user email id is maintained in su01.
Please help.
Thanks in advance