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Jan 08, 2019 at 11:32 AM

Service Confirmation Error - The ASSERT condition was violated

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Hi All

I am having some issues troubleshooting my clients ByD tenant (I am used to ECC, Solution Manager, BW, CRM etc. - and all of the wonderful basis transactions that are available for such events).

The issue I have found is that, when opening Service Confirmations, we appear to be getting the following messages:

Please try resuming your work. If you still face issues, report an incident. Details ClassName sap.b.controller.event.PostRequest MethodName post Response 500 SAP Internal Server Error ERROR: The ASSERT condition was violated. (termination: RABAX_STATE) 500 SAP Internal Server Error ERROR: The ASSERT condition was violated. (termination: RABAX_STATE)


Before I start sending messages over to SPA Support I want to make sure that I have covered all bases. So far I have managed to fix some issues within the 'Communication Arrangements' but this issue still occurs. It appears to be on any SC that is selected.

Does anyone know when I can look, logs, areas etc. (and if anyone knows of documents, websites etc from troubleshooting ByD that would be great.

Many Thanks


Phil