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Automate email to business partner

Hello Experts,

I have configured the SBO/Outlook mailer and done all the prerequisites to automate the mail service to business partner as soon as the sales order is created.

When i create a sales order, system prompts to send the mail.

I don't event want the system to prompt, I don't want to give any access to my end users.

Is there a way that the mail should go without any human interference.

If yes, then please let me know.

Regards

Vimal

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5 Answers

  • Jan 08 at 07:08 AM

    Hi Vimal,

    Currently the system requires a user to be logged in, and to have Outlook open. You are also reliant on supported versions of Outlook.

    I recommend that you create a simple console application on the server, that checks for new orders, and sends the emails. The added advantage is, that this would also work with orders that were not entered manually (for example from a web shop).

    Regards,

    Johan

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  • Jan 08 at 07:12 AM
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  • Jan 08 at 09:10 AM

    Thanx Aziz & Johan,

    I just want to know, whether I can send an email as soon as my sales order is added in the system without any human interference (without using any addon).

    Right now I am getting a pop-up as soon as I create a sales order. All the details are already filled, I just have to hit send button.

    My concern is that if my end user cancel that pop-up by mistake or by any reason then the mail would not be sent.

    So, in order to avoid that, I want to know is there any setting in the standard application, so that I can send email in the back-end.

    Regards

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  • Jan 15 at 08:03 AM

    Hi Vimal,

    From Administration> System Initialization> Print Preferences> Per Document , select Sales Order ....

    Aziz

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  • Jan 15 at 06:48 PM

    No you have to develop or find some third party solution as system behavior is it will prompt for email

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