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Former Member
Apr 16, 2010 at 06:09 AM

Overdue Customer Not captured in Dunning Run

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Hi,

We have a customer who is not being captured in Dunning run.

The customer has already overdue items , but they are not captured in the dunning run.

I have checked the customer master data , and in the correspondence tab, i could find the dunning procedure and the dunning level 0 in the master data...

But no dunning areas are assigned..

Is there anything missing why this customer is not being captured in the dunning run..

Thanks,

Srikanth.