Hi,
We have a customer who is not being captured in Dunning run.
The customer has already overdue items , but they are not captured in the dunning run.
I have checked the customer master data , and in the correspondence tab, i could find the dunning procedure and the dunning level 0 in the master data...
But no dunning areas are assigned..
Is there anything missing why this customer is not being captured in the dunning run..
Thanks,
Srikanth.