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BI Launch Pad SQL SSO Datasource

Hello all,

We currently use BI launch pad with .RPT reports built in Crystal Reports. Our datasource is a SQL server and authentication on the Crystal Report is done via an OLE DB (SQL Server Native Client 11.0) with Integrated Security enabled.

In BI launch pad, we use Windows Active Directory to allow SSO for users login to sign in and this works great. I was hoping to use SSO for the database login details for our reports to authenticate under the users credentials. I have attempted to set the Database Configuration option "Use SSO context for database logon (viewing only)" but when running the report as the user we receive the error below:

"The viewer could not process an event. The database logon information for this report is either incomplete or incorrect. [] ---- Error code:0 [CRWEB00000119]"

Note sure if I am missing a step to enabling SSO for datasources - help would be great!

Product info: SAP BusinessObjects BI Platform 4.1 Support Pack 4 Version: 14.1.4.1327

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1 Answer

  • Jan 22 at 02:38 PM

    Use Google and search for this KBA:

    2269180 - Disabling TLS 1.0 may cause Crystal Reports Designer and .NET application to fail to connect to your MS SQL Server Database 2012/2014

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