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Former Member
Apr 16, 2010 at 02:21 AM

Unable to change shopping cart status

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Hi there,

After implementing the support pack, there is a problem with the shopping cart.

When I do the following step:

1) Create a hopping cart

2) Include attachment

3) click on 'Hold'

4) click check status

5) Shopping cart is in "Held" Status

6) Edit shopping cart

7) remove attachment

8) click "order"

9) click check status

10) Shopping cart is still in "Held" status

But, when I do the following:

1) Create a hopping cart

2) Include attachment

3) click on 'Hold'

4) click check status

5) Shopping cart is in "Held" Status

6) Logoff

7) Re-login

8) Edit shopping cart

9) remove attachment

10) click "order"

11) click check status

12) Shopping cart is in "Awaiting Approval" status

Has anyone face the same problem? If you did, what was the solution? Any suggestion and feedback is greatly appreciated and points will be awarded.

Thanks for reading.

Best regards,

Brian