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Former Member
Apr 15, 2010 at 02:42 PM

dunning

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hi

The user reported the following:

On the 11/3 weu2019ve proceed a dunning run.

For customer 10092383 we received a second reminder mentioning invoice 220105176 dd 25/01 due 05/02 è = dunning level 2, itu2019s OK

But when we look in the FBL5N we can see that there was also another document for instance inv nr 220109504 dd 22/02 due on 05/03.

The question is : why was the doc 220109504 not updated with Level 1 and mentioned on the remind ?

The strange thing is that we had another exemple in the same dunning run, with a second invoice due on 04/03 and this one is well mentioned in the remind same with the level 2 invoice

See customer 311678 inv 220106930 dd 04/02 due on 18/02 and inv 220109110 dd 18/02 due on 04/03

è From our point of view both documents 220109504 (due date = 05/03) and 220109110 (due date = 04/03) where clearly due at the date of the dunning run (11/3) and we donu2019t understand

regards

sr