Hi everyone
My 1rst question:
I am making the configuration of service desk in solman, i have several Business Partners (BP) with different functions defined in solman (sold-to-party, contact person, mesg processor, mesg creator...)
In IBASE and IBASE Component i created, i assigned already the organization as BP with function sold-to-party to all IBASE components. My question is: do i need to assign also the others BP (mesg processor, mesg creator, contact person, employee responsible) to the created IBASE components?
My 2nde question:
Do i need to create sales organization unit even if the product i'm offering to my SAP customers is service product?
thanks for your answer