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Automatically retry to add document to SAP BO again

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Hello,

Is it possible to retry to add a document from Customer Checkout to SAP Business One?

For errors like for example "Internal error" or some deadlocks, there is no need to do any action in SAP system to try to add it again. We have to go to Customer Checkout Monitor and release it again.

Is there any way to do some updates in CustomerCheckout database (maybe ReleaseStatusCode in PointOfSaleReceipt table?) to resend it? We could do it automatically in some cases.

Regards,

Daniel

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Answers (1)

Answers (1)

former_member578974
Contributor
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Hi Daniel,
by default this process cannot be done automatically, alternatively this could be reached via a partner plugin. Maybe someone else has a suggestion, let's see. At this moment I can only confirm that by the standard you request is not available.
Best Regards,
Mateus

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Hi Mateus,

Thanks for the information. I'm thinking is there any way to get the xml file of that invoice (receipt). If I got that, I could try to add it with my own mechanism. The problem is that CustomerCheckout scenario is "read only", and I can't add any atom that could for example save invoice xml to some additional table.

I guess the only option is to create xml document from scratch from CustomerCheckout database?

Best Regards,

Daniel