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Former Member
Apr 15, 2010 at 07:11 AM

Can't install Service Pack 1 for STVN 2.1

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Hi,

I installed org Chart (live). I can now launch Org Chart without issue. Next, I tried to install the service pack.

I run the upgrade manager. Next, I was asked to validate the installation path, back up path...etc.

The validation is successful. When I click upgrade, it warns IIS needs to be restarted, I click yes to

continue.

Now, I get an error:

Error occurred while upgrading. Check Log for details.

I can't proceed any further. I check the log under OrgChart\Log

It is empty.

Does any have know what is the issue here?

Thanks.