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SAP* locked out from Shadow instance

Former Member
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Hi all

During EHP1 installation of my netweaver system I got an error:

RFC call to subst_get_uvers failed with key RFC_ERROR_SYSTEM_FAILURE (SYSTEM_FAILURE): Logon not possible (error in license check).

Then I tried to login to the shadow instance with user sap* to check the license. I tired to log on with the sap* password of the "original" system. Unfortuntately that password didn't work and my sap* was locked out.

Then I deleted sap* from db and I set login/no_automatic_user_sapstar = 0 in shadow instance-instance profile.

Unfortunately the sap* is still locked out. I think I have to connect to the shadow scheme of my (Oracle) DB and delete the sap* there? How can I connect to the shadow oracle scheme and delete the sap* ?

I tried the following:

sqlplus / as sysdba

delete from SAPBIX.usr02 where mandt='000' and bname='SAP*';

1 row deleted.

Thanks in advance!

Regards

Marco

Accepted Solutions (0)

Answers (2)

Answers (2)

ChristophFritz
Explorer
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if anybody else has the problem. You have to delete user from shadow-usr02~

sapxxx:/usr/sap/XXX/upg/abap/bin # su - xxxadm

cixxx:xxxadm 50> /usr/sap/XXX/upg/abap/bin/SAPup stopSHD

Enter the path of your root directory []:

Root directory = /usr/sap/XXX/upg/abap

      • Reexecuting /usr/sap/XXX/upg/abap/bin/SAPup with adapted environment and restart=0x3.

SQL> delete from SAPSR3."USR02~" WHERE BNAME='SAP' AND MANDT=000;*

cixxx:xxxadm 54> /usr/sap/XXX/upg/abap/bin/SAPup startSHD

Enter the path of your root directory [/usr/sap/XXX/upg/abap/XXX/SYS/profile]:

Root directory = /usr/sap/XXX/upg/abap

      • Reexecuting /usr/sap/XXX/upg/abap/bin/SAPup with adapted environment and restart=0x3.

Starting shadow system ...

Former Member
0 Kudos

Solved the problem for my own. I had to set the no_automatic_sapstar = 0 in default profile instead of instance profile.

For the other error with the license key: the sapcrypto.dll was missing in kernel dir of the shadow instance.