on 04-15-2010 8:03 AM
Hi all
During EHP1 installation of my netweaver system I got an error:
RFC call to subst_get_uvers failed with key RFC_ERROR_SYSTEM_FAILURE (SYSTEM_FAILURE): Logon not possible (error in license check).
Then I tried to login to the shadow instance with user sap* to check the license. I tired to log on with the sap* password of the "original" system. Unfortuntately that password didn't work and my sap* was locked out.
Then I deleted sap* from db and I set login/no_automatic_user_sapstar = 0 in shadow instance-instance profile.
Unfortunately the sap* is still locked out. I think I have to connect to the shadow scheme of my (Oracle) DB and delete the sap* there? How can I connect to the shadow oracle scheme and delete the sap* ?
I tried the following:
sqlplus / as sysdba
delete from SAPBIX.usr02 where mandt='000' and bname='SAP*';
1 row deleted.
Thanks in advance!
Regards
Marco
if anybody else has the problem. You have to delete user from shadow-usr02~
sapxxx:/usr/sap/XXX/upg/abap/bin # su - xxxadm
cixxx:xxxadm 50> /usr/sap/XXX/upg/abap/bin/SAPup stopSHD
Enter the path of your root directory []:
Root directory = /usr/sap/XXX/upg/abap
Reexecuting /usr/sap/XXX/upg/abap/bin/SAPup with adapted environment and restart=0x3.
SQL> delete from SAPSR3."USR02~" WHERE BNAME='SAP' AND MANDT=000;*
cixxx:xxxadm 54> /usr/sap/XXX/upg/abap/bin/SAPup startSHD
Enter the path of your root directory [/usr/sap/XXX/upg/abap/XXX/SYS/profile]:
Root directory = /usr/sap/XXX/upg/abap
Reexecuting /usr/sap/XXX/upg/abap/bin/SAPup with adapted environment and restart=0x3.
Starting shadow system ...
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Solved the problem for my own. I had to set the no_automatic_sapstar = 0 in default profile instead of instance profile.
For the other error with the license key: the sapcrypto.dll was missing in kernel dir of the shadow instance.
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