CrystalEnterprise.DiskUnmanaged

[Former Member]

Hi,

When I try to scheduling a Web Intelligence report fails to CrystalEnterprise.DiskUnmanaged for a file location UNC path, someone can help me in this case.

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Message----

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Título: Test1

Tipo de documento: Adobe Acrobat

Estado Error

Destino:

Las propiedades de destino de disco sin administrar se han establecido en los valores predeterminados seleccionados del servidor de tareas.

Propietario: Administrator

Hora de creación: 14/04/2010 15:01

Hora de inicio: 14/04/2010 15:01

Hora de finalización: 14/04/2010 15:02

Servidor utilizado: BO_SIA.AdaptiveJobServer

PID: 25598

Ruta de acceso del objeto principal: User Folders/Administrator/~Webintelligence/

Instancia remota en clúster federado: No

Vencimiento: 14/04/2020 15:01

Formatos: Adobe Acrobat

Parámetros:

Mensaje de error: error de directorio de destino. :

[former_member142702]

I guess that your BOBJ server runs on unix. Is the destination located also on a Unix machine?

Please make sure that the user used to run the BOBJ services has the rights to write files on the network directory.

Regards,

Stratos

[Former Member]

Hi Efstratios,

It's a Linux 4.8 and the UNC link it's a public folder on a Windows Server, i don't know if i can do that or must be on a share folder on the same Linux.

Thanks for your help.

[former_member136842]

Hello,

try this:

1. create a local user on the Windows Server

2. make sure that this user can write to the share where the reports should be scheduled

3. in the schedule options enter the username in format "WINSERVER.DOMAIN.COM\winuser" and the password

4. retry

that should to the trick.

Regards

-Seb.

[Former Member]

Ok,

Now I received the error "destination DLL disabled. []: [CrystalEnterprise.DiskUnmanaged]

What do you think.

Thanks,

[denis_konovalov]

this means that the destination of that kind is not enabled on your Job server.

you have to enable it in CMC>Servers>Job server properties.

[Former Member]

Thanks,

Now I get this error:

destination directory error [cannot rexec cp]: [CrystalEnterprise.DiskUnmanaged]

[denis_konovalov]

looks like you don;t have rexec daemon running, ask your Unix admin to enable/start it.

[Former Member]

I don't know how to enable and start the daemon?

[denis_konovalov]

You need to ask your Linux Admin or google itor use instructions from here :

http://linux.derkeiler.com/Mailing-Lists/RedHat/2005-12/msg00433.html

http://www.unix.com/unix-dummies-questions-answers/4795-enabling-rexec.html

[Former Member]

I got to configure the rexec service, on the same linux server works for me perfectly, but on a windows server still gives me the same error, have something to do with the samba service?

Thanks.