Triggering an e-mail from Quality Notification

[Former Member]

Hi,

The requirement is basically to trigger an e-mail once the task is assigned to the person resopnsible for that task. Is there any setup that needs to be done from functional end for this?

What is the significance of the "Send E-mail" option which is there in the action box? Do we need to setup something in the "Activate Workflow" or "Activate Workflow Template" customisation settings?

Your response is highly appreciated.

Thanks,

Nilesh

[Former Member · Accepted solution]

The requirement is basically to trigger an e-mail once the task is assigned to the person resopnsible for that task. Is there any setup that needs to be done from functional end for this?

This is possible through Send mail option only.

What is the significance of the "Send E-mail" option which is there in the action box? Do we need to setup something in the "Activate Workflow" or "Activate Workflow Template" customisation settings?

this is use to trigger mail from notification.If you look at the customization check the func module attached QM06_FM_TASK_SEND_PAPER_ATTACH

Also make sure that as you said Active work flow.

[Former Member · Accepted solution]

If I activate the workflow "WS 200063 -Task Created" , can't it trigger an e-mail to the person to whom the task is assigned?

[rupesh_brahmankar3 · Accepted solution]

Dear,

You use the action box in a quality notification to execute the follow-up action "Sending E-Mail with Attachments".

When you select shop papers from the print control for the message in the follow-up action, spool requests are also generated in the system in addition to the PDF files.

As of Release SAP_APPL (EhP4), you can also use a standard follow-on function that allows you to send a quality notification with attachments. As attachments, you can then also create PDF files from any shop papers of a message.

To implement the function described in this note, you can implement the following modification. To do this, carry out the following steps:

1. Use transaction SE11 to enhance the structure WWORKPAPER with a field EMAIL that is defined with reference to the data element (component type) AD_SMTPADR.

2. Then use transaction SE51 to include this field as an input/output field in the screen SAPLIPRT 0110 as ready for input.

3. You must create the texts for the success messages and the error messages in a separate message class. In the source code, the message class ZZ is intended for this. However, you can choose any message class as well as any message number. The message statements are contained in the include RIPRIF01. The texts are as follows:

MESSAGE S001(ZZ). "Mail sent successfully

MESSAGE S002(ZZ). "Mail has not been sent

MESSAGE S003(ZZ). "No authorization for sending mails

MESSAGE S004(ZZ). "Error while sending

4. Use transaction SE37 to create the new function module ZQCE1_CONVERT in a customer-specific function group. Create the following table parameters:

Parameter name

T_SOURCE_TAB

T_TARGET_TAB

(All other values, such as 'Typing', 'Associated Type' and the indicator 'Optional' are initial.)

In addition, create the exception CONVERT_NOT_POSSIBLE.

5. Implement the program changes in accordance with the attached correction instructions.

6. If you have copied the include RIPRIF01 for your own program, you must also implement the changes for the include in your copy.

Hope it will help you.

Regards,

R.Brahmankar

[Former Member · Accepted solution]

Thanks R.B for your detailed reply on this issue. Still trying to understand, how should I leverage your feedback for my requirement.

Actually, I am just looking for an e-mail in the outlook which should be triggered to the person responsible whenever the task is created on his name. The e-mail should just contain the notification number, task name & description, start date of the task.

Apologise for the incomplete requirement which I have mentioned in my question earlier.

Thks,

Nilesh

[former_member587434 · Accepted solution]

Better to seat with work flow person explain your req to him, he need to activate work-flow as per logic given by you.

[rupesh_brahmankar3 · Accepted solution]

Dear,

If you just want to sent while creating then better to use the work-flow for it.

Activate the following linkages in the transactions SWETYPV object type BUS2078 receiver type WS00200061

SPRO ---Quality Management - Quality NotificationsNotification Processing-- Activate Workflow Template.

Here activate the event linkage for Quality Notification INFO then Assign agents to tasksu201D

After that when create a quality notification using the transaction QM01. The work item would reach the coordinator (User) that is mentioned/specified during the notification creation.

Please refer this link for more details,

http://help.sap.com/printdocu/core/print46c/en/data/pdf/BCBMTWFMQM/BCBMTWFMQM.pdf

Regards,

R.Brahmankar

[Former Member · Accepted solution]

Thanks guys for your help on this issue.

Appreciate your response.