We have CRM 7 and just wanted to ask what the process would be to add a new field to the Accounts screen. This field will be a read-only field and we'll source its value from R/3, based on some of the other data entered into the Accounts screen.
What exactly is involved in this process?.
I think I can use the new Application Enhancement Tool instead of EEWB to create the new field, but how does one identify which structure/table to change for say the 'Accounts' data, and, where does one place the code which populates this field, and, once the structure has been changed how do I physically add the field to the screen. I should be okay with reaching out to R/3 and populating the data, code-wise, but again wondered if there was anything inbuilt to do this, bearing in mind the closeness and constant access to R/3 from CRM.
Any help would be much appreciated.
Jason
Edited by: Jason Stratham on Apr 14, 2010 1:11 PM