Skip to Content
avatar image
Former Member

Ibase configuration problem

I had successfully configured Service desk in Solution manager 4.0. But I need to configure IBASE as well. When i go through SPRO to config the same, select solution and gone to EDIT -> Initial data transfer to Ibase and i got IBASE generated sucessfully.

but when i open through IB52, 53 system shows error "Parameter IBTYP has unauthorized value 01" . when i try to create IB51 then system say error - IBase category 01 does not exist in table T371A.

Please help to kill this problem.

thanks in advance.

Tejinder

Add comment
10|10000 characters needed characters exceeded

  • Get RSS Feed

5 Answers

  • avatar image
    Former Member
    Apr 14, 2010 at 11:42 AM

    Dear Kishor,

    Please review the following note which I believe should help you out.

    864195 - Error 513 when you enter Support Desk Message

    Also, please validate that the users in question have enough authorization for this.

    Thanks,

    Mark

    Add comment
    10|10000 characters needed characters exceeded

  • Apr 17, 2010 at 03:20 AM

    Tejinder,

    You may want to do the IMG activity again, as there may be an issue with the tables, espcially if you performed a client copy.

    Hope this helps.

    Regards,

    Paul

    Add comment
    10|10000 characters needed characters exceeded

  • avatar image
    Former Member
    Apr 19, 2010 at 09:08 AM

    try creating an Ibase through IB51

    Regards,

    Sneha Vyas.

    Add comment
    10|10000 characters needed characters exceeded

  • avatar image
    Former Member
    Apr 19, 2010 at 05:25 PM

    Hi,

    In IB52, the ibase field which prompts u by default, do a F4/F8 check to see if there had been any other entries using 01 selection as well, 01 selection should be unique.

    Hope this helps.

    Cheers

    SH

    Add comment
    10|10000 characters needed characters exceeded

  • May 05, 2010 at 01:46 PM

    Hello Tejinder,

    Please check if the following entry exists in table T371A (installed base category):

    MANDT IBTYP STSMA COMPIND CONFIND FILID VALTYP INTST STTYP IBASEMAIN CHGKZ CASEKZ DESCR

    001 01 X 01 2 1 02 X Installed Base

    If this entry is missing , Ibase type Installed Base will not be present in your system, and this is a problem because by default an entry of type 'Installed base' (with IBTYP) 01 is created by Solution Manager. This is what makes the error appear all the time.

    Best regards,

    Miguel AriƱ

    Add comment
    10|10000 characters needed characters exceeded