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Failed to retrieve data from the database 8169

Dear All,

I'm facing problem on a software called MET-Team using SAP crystal report, once i click the print button to get the report, i face an error.

Please see the below the error from SQL

Date		10/11/2018 12:57:47 PM
Log		Windows NT (Application)


Source		ASP.NET 4.0.30319.0
Category		(3)
Event		1309
Computer		D8J49DP2


Message
Event code: 3005 
Event message: An unhandled exception has occurred. 
Event time: 10/11/2018 12:57:47 PM 
Event time (UTC): 10/11/2018 9:57:47 AM 
Event ID: c27223a983a547a68e419898ca39c782 
Event sequence: 4911 
Event occurrence: 2 
Event detail code: 0 
 
Application information: 
    Application domain: /LM/W3SVC/3/ROOT-1-131837062472751201 
    Trust level: Full 
    Application Virtual Path: / 
    Application Path: C:\inetpub\wwwroot\METTEAM\ 
    Machine name: D8J49DP2 
 
Process information: 
    Process ID: 5136 
    Process name: w3wp.exe 
    Account name: NT AUTHORITY\SYSTEM 
 
Exception information: 
    Exception type: COMException 
    Exception message: Failed to retrieve data from the database.
Details:  [Database Vendor Code: 8169 ]
Failed to retrieve data from the database.
Failed to export the report.


Error in File Cal Cert Cover Page_GCS 5136_10880_{B48EB6E6-80AD-44E8-B5FB-909970F89901}.rpt:
Failed to retrieve data from the database.
Details:  [Database Vendor Code: 8169 ]
   at CrystalDecisions.ReportAppServer.Controllers.ReportSourceClass.Export(ExportOptions pExportOptions, RequestContext pRequestContext)
   at CrystalDecisions.ReportSource.EromReportSourceBase.ExportToStream(ExportRequestContext reqContext)


 
 
Request information: 
    Request URL: http://d8j49dp2:35853/Crystal/RenderReport?id=Cal Cert Cover Page_GCS&reportName=Cal Cert Cover Page_GCS&reportType=Print¶meters[0].Key=nCallSheetUID¶meters[0].Value=f0613ad6-e6c6-460a-a010-8b1211e3477a¶meters[1].Key=WebReport¶meters[1].Value=0¶meters[2].Key=Lab¶meters[2].Value=¶meters[3].Key=Owner¶meters[3].Value=¶meters[4].Key=# of Pages¶meters[4].Value=11 
    Request path: /Crystal/RenderReport 
    User host address: 192.168.70.1 
    User: Admin 
    Is authenticated: True 
    Authentication Type: Forms 
    Thread account name: NT AUTHORITY\SYSTEM 
 
Thread information: 
    Thread ID: 249 
    Thread account name: NT AUTHORITY\SYSTEM 
    Is impersonating: False 
    Stack trace:    at CrystalDecisions.ReportAppServer.Controllers.ReportSourceClass.Export(ExportOptions pExportOptions, RequestContext pRequestContext)
   at CrystalDecisions.ReportSource.EromReportSourceBase.ExportToStream(ExportRequestContext reqContext)
 
 
Custom event details:


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