Tabs Categorization, Partners etc. in Interaction Record screen in Web UI

[Former Member]

Hi,

I'd like to know if it is possible to hide some of the tabs displayed from standard in the web UI screen of the Interaction Records.

From standard, for example, they're displayed the following information:

Overview

Categorization

Organizational Data

Partners

Follow Up

Actions

Notes

etc

I'd like to hide all but Overview.

If I access component ICCMP_BT_INR with transaction BSP_WD_CMPWB I see that there are some ViewSets which correspond to the tabs mentioned above. Is it possible to delete them after having enhanced the component ICCMP_BT_INR?

If yes, how?

Is there any other procedure to be followed?

Thanks in advance for your attention,

Best Regards,

Andrea Ricci

[Former Member]

Hi Harshit,

thanks for your answer, but could you please clarify?

I've tried to create a new cstom configuration clicking on the button "Show Configurable Areas" in the Interaction Record screen, but it is possible to configure the single areas (i.e. the Notes area, the Activity Clipboard area, etc.) but not the overall page in which these blocks are inserted...

Thanks in advance,

Andrea Ricci

[former_member189678]

You need not delete anything after enhancing a component. Just enhance the overview page and in the UI configuration create a new configuration pertaining to your business scenario and call it using the Method DO_CONFIG_DETERMINATION of the IMPL class.

Regards,

Harshit