Hello,
I have a strange error message when I want to modify the server options through the Server manager component (BPC for MS 7.0 SP5).
Here is the error message :
"Cannot update server options.
Err: Cannot connect to the web server registry. Make sure the [Remote Registry]service on the Web server has been started.
To check the [Remote Registry] service, go to Start/Settings/Control Panel/Administrative Tools/Services."
I checked the service mentionned in the message, nothing to be signaled : the service is running, I tried to restart it and test again but the error message still remains.
In fact, as we are in a BPC Server loadbalancer environment (2 BPC servers), we enter (try to enter), the virtual host name of the NLB in the fields (External Server Name, Application Server Name etc...), and we noticed that if we enter the physical Server names in the fields, the Update works fine !!!
As soon as we try to fill the NLB virtual name -> error message with the update.
As workaround, we updated the server information directly in the tblserverinfo sql table. Once done, the NLB with BPC works perfectly.
Do you have an idea about this error message ?
Thank you very much in advance.
Kind regards,
Lionel