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Former Member

Registration of multi-level categorization

Hi Experts,

Weu2019ve configurated multi-level categorization for Interaction Record document.

The categories are displayed normally when filling out the document, however, when the document is saved, the last level of category is not being saved u2013 (table CRMD_SRV_SUBJECT).

What kind of configuration should be done to enable the last level of categorization on IR document?

Has anyone already used categorization in IR? Is it really works?

Any help will be appreciated.

Best Regards,

Edited by: Alexandre da Silva Andrade on Apr 13, 2010 2:13 PM

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    Former Member
    May 17, 2010 at 06:14 PM

    closed for lack of response

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