on 04-13-2010 11:34 AM
Hi,
I go for system export/ import throuh sapinst.
sap ecc 6.0
oracle
red hat linux
After making the export of system , then go for system import via .sapinst , I m stuck at step " Check DDIC password ".
Even I m not be able to logon to system through sapgui.
Following are the error logs :
*==> sapinstdev.log <==*_
TRACE [iaxxbjsmod.cpp:719]
CJSlibModule::showOkCancelBox_impl()
<html>Test logon to SAP System REQ failed.<p>Make sure that the system is started, that the user DDIC exists and that the password of user DDIC is correct.</html>
TRACE [iaxxgenimp.cpp:1155]
showDialog()
waiting for an answer from gui
sapinst_dev.log
>TS> Tue Apr 13 11:50:18 2010
T:46912508454944 Error in program 'sapinstexe': ======> A:SY:002 Program SAPMSSY1 n
>TS> Tue Apr 13 12:14:44 2010
T:46912508454944 Error in program 'sapinstexe': ======> Connect to SAP gateway failed
Connect_PM GWHOST=isrecqa, GWSERV=sapgw00, SYSNR=00
LOCATION CPIC (TCP/IP) on local host
ERROR partner '172.25.0.94:3300' not reached
TIME Tue Apr 13 12:14:44 2010
RELEASE 700
COMPONENT NI (network interface)
VERSION 38
RC -10
MODULE nixxi.cpp
LINE 2764
DETAIL NiPConnect2
SYSTEM CALL connect
ERRNO 111
ERRNO TEXT Connection refused
COUNTER 14
T:46912508454944 Error in program 'sapinstexe': ======> Connect to SAP gateway failed
Connect_PM GWHOST=isrecqa, GWSERV=sapgw00, SYSNR=00
LOCATION CPIC (TCP/IP) on local host
ERROR partner '172.25.0.94:3300' not reached
TIME Tue Apr 13 12:14:44 2010
RELEASE 700
COMPONENT NI (network interface)
Thanx,
Amit
Amit while performing system import via .sapinst give the password of ddic of your Export System.
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Hi,
At this step, sap should be up and running...
You can check the below things:
1. Check LISTENER is running (#lsnrctl status)
2. Check if Database is open or not (from ora<sid> user)
#sqlplus / as sysdba
SQL>select instance_name,status from v$instance;
3. Check "R3trans -d" (from <sid>adm user)
4. Start sap (from user <sid>adm)
I am doubtful, either oracle/sap or even both are not up and running...
B'coz of that you are not being able to see the login screen thru SAPGUI.
So please manually start the sap and then retry...
Regards.
Rajesh Narkhede
Hi,
This is the status ;
Lsnrctl :
lsnrctl status
LSNRCTL for Linux: Version 10.2.0.2.0 - Production on 13-APR-2010 17:39:06
Copyright (c) 1991, 2005, Oracle. All rights reserved.
Connecting to (ADDRESS=(PROTOCOL=IPC)(KEY=REQ.WORLD))
STATUS of the LISTENER
-
Alias LISTENER
Version TNSLSNR for Linux: Version 10.2.0.2.0 - Production
Start Date 13-APR-2010 11:32:22
Uptime 0 days 6 hr. 6 min. 44 sec
Trace Level off
Security ON: Local OS Authentication
SNMP OFF
Listener Parameter File /oracle/REQ/102_64/network/admin/listener.ora
Listener Log File /oracle/REQ/102_64/network/log/listener.log
Listening Endpoints Summary...
(DESCRIPTION=(ADDRESS=(PROTOCOL=ipc)(KEY=REQ.WORLD)))
(DESCRIPTION=(ADDRESS=(PROTOCOL=ipc)(KEY=REQ)))
(DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=isrecqa.indiabulls.com)(PORT=1527)))
Services Summary...
Service "REQ" has 1 instance(s).
Instance "REQ", status UNKNOWN, has 1 handler(s) for this service...
The command completed successfully
select INSTANCE_NAME,STATUS,DATABASE_STATUS from
v$instance;
INSTANCE_NAME STATUS DATABASE_STATUS
-
-
-
REQ OPEN ACTIVE
R3trans -d
This is R3trans version 6.14 (release 700 - 03.11.09 - 14:15:00).
unicode enabled version
R3trans finished (0000).
So , can you now tell me why I m not be able to login my system ??
Regards,
Amit
HI Amit,
Your log clearly showing that your SAP is down or you ar enot able to access.
Steps to troubleshoot:
1) Check using dpmon pf=<profile> and check if work process are in waiting state.
2) If above step is successful issue is with firewall ask your networking team to allow telnet between sap ports(32*, 33,36,39* etc)
Revert back after checking above points , once you are able to login to system you can change DDIC password.
Regards,
Gagan Deep Kaushal
Hi Gagan,
This is the status ;
No Ty. Pid Status Cause Start Err Sem CPU Time Program Cl User
-
0 DIA 22483 Wait yes 0 0 0
1 DIA 22484 Wait yes 0 0 0
2 DIA 22485 Wait yes 0 0 0
3 DIA 22486 Wait yes 0 0 0
4 DIA 22487 Wait yes 0 0 0
5 DIA 22488 Wait yes 0 0 0
6 UPD 22491 Wait yes 0 0 0
7 ENQ 22494 Wait yes 0 0 0
8 BTC 22495 Wait yes 0 0 0
9 BTC 22500 Wait yes 0 0 0
10 BTC 22505 Wait yes 0 0 0
11 SPO 22508 Wait yes 0 0 0
12 UP2 22540 Wait yes 0 0 0
and I have telnet all sap ports(32*, 33,36,39* all are working well.
still not be able to logon.
regards,
Amit
Hi,
We are running on Linux plateform, below is the required log ...
isrecqa:reqadm 4> cat dev_disp
-
trc file: "dev_disp.new", trc level: 1, release: "700"
-
sysno 00
sid REQ
systemid 390 (AMD/Intel x86_64 with Linux)
relno 7000
patchlevel 0
patchno 236
intno 20050900
make: single threaded, Unicode, 64 bit, optimized
pid 24877
Tue Apr 13 18:46:57 2010
kernel runs with dp version 243000(ext=110000) (@(#) DPLIB-INT-VERSION-243000-UC)
length of sys_adm_ext is 576 bytes
SWITCH TRC-HIDE on ***
***LOG Q00=> DpSapEnvInit, DPStart (00 24877) [dpxxdisp.c 1287]
shared lib "dw_xml.so" version 236 successfully loaded
shared lib "dw_xtc.so" version 236 successfully loaded
shared lib "dw_stl.so" version 236 successfully loaded
shared lib "dw_gui.so" version 236 successfully loaded
shared lib "dw_mdm.so" version 236 successfully loaded
rdisp/softcancel_sequence : -> 0,5,-1
use internal message server connection to port 3900
Tue Apr 13 18:47:17 2010
WARNING => DpNetCheck: NiHostToAddr(www.doesnotexist0029.qqq.nxst) took 20 seconds
Tue Apr 13 18:47:27 2010
WARNING => DpNetCheck: NiAddrToHost(1.0.0.0) took 10 seconds
***LOG GZZ=> 2 possible network problems detected - check tracefile and adjust the DNS settings [dpxxtool2.c 5521]
MtxInit: 30000 0 0
DpSysAdmExtInit: ABAP is active
DpSysAdmExtInit: VMC (JAVA VM in WP) is not active
DpIPCInit2: start server >isrecqa_REQ_00 <
DpShMCreate: sizeof(wp_adm) 22776 (1752)
DpShMCreate: sizeof(tm_adm) 6009216 (29896)
DpShMCreate: sizeof(wp_ca_adm) 28800 (96)
DpShMCreate: sizeof(appc_ca_adm) 9600 (96)
DpCommTableSize: max/headSize/ftSize/tableSize=500/8/548056/548064
DpShMCreate: sizeof(comm_adm) 548064 (1088)
DpSlockTableSize: max/headSize/ftSize/fiSize/tableSize=0/0/0/0/0
DpShMCreate: sizeof(slock_adm) 0 (104)
DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0
DpShMCreate: sizeof(file_adm) 0 (72)
DpShMCreate: sizeof(vmc_adm) 0 (2008)
DpShMCreate: sizeof(wall_adm) (40056/36728/80/192)
DpShMCreate: sizeof(gw_adm) 48
DpShMCreate: SHM_DP_ADM_KEY (addr: 0x2aaab589d000, size: 6704576)
DpShMCreate: allocated sys_adm at 0x2aaab589d000
DpShMCreate: allocated wp_adm at 0x2aaab589f310
DpShMCreate: allocated tm_adm_list at 0x2aaab58a4c08
DpShMCreate: allocated tm_adm at 0x2aaab58a4c68
DpShMCreate: allocated wp_ca_adm at 0x2aaab5e5fde8
DpShMCreate: allocated appc_ca_adm at 0x2aaab5e66e68
DpShMCreate: allocated comm_adm at 0x2aaab5e693e8
DpShMCreate: system runs without slock table
DpShMCreate: system runs without file table
DpShMCreate: allocated vmc_adm_list at 0x2aaab5eef0c8
DpShMCreate: allocated gw_adm at 0x2aaab5eef148
DpShMCreate: system runs without vmc_adm
DpShMCreate: allocated ca_info at 0x2aaab5eef178
DpShMCreate: allocated wall_adm at 0x2aaab5eef180
MBUF state OFF
DpCommInitTable: init table for 500 entries
rdisp/queue_size_check_value : -> off
ThTaskStatus: rdisp/reset_online_during_debug 0
EmInit: MmSetImplementation( 2 ).
MM global diagnostic options set: 0
<ES> client 0 initializing ....
<ES> InitFreeList
<ES> block size is 4096 kByte.
Using implementation map
<EsMap> EsMapUnamFileMapInit: Initialize the memory 232 MB
Linux: Kernel supports shared memory disclaiming
Linux: using madvise(<pointer>, <size>, 9).
Linux: disclaiming for shared memory enabled
<ES> 57 blocks reserved for free list.
ES initialized.
mm.dump: set maximum dump mem to 96 MB
Tue Apr 13 18:47:30 2010
rdisp/http_min_wait_dia_wp : 1 -> 1
***LOG CPS=> DpLoopInit, ICU ( 3.0 3.0 4.0.1) [dpxxdisp.c 1694]
***LOG Q0K=> DpMsAttach, mscon ( isrecqa) [dpxxdisp.c 12650]
DpStartStopMsg: send start message (myname is >isrecqa_REQ_00 <)
DpStartStopMsg: start msg sent
Warning: Swap space is configured quite small with 16383 MB.
It should be configured with at least 20 GB on 64 bit systems.
See note 153641 for more information.
Warning: tmpfs at /dev/shm is configured quite small with 1972 MB!
Minimum value is 8192 MB.
Recommended size is 75 % of RAM + swap.
CCMS: AlInitGlobals : alert/use_sema_lock = TRUE.
Tue Apr 13 18:47:31 2010
DpMsgAdmin: Set release to 7000, patchlevel 0
MBUF state PREPARED
MBUF component UP
DpMBufHwIdSet: set Hardware-ID
***LOG Q1C=> DpMBufHwIdSet [dpxxmbuf.c 1050]
DpMsgAdmin: Set patchno for this platform to 236
Release check o.K.
Tue Apr 13 18:47:32 2010
MBUF state ACTIVE
DpModState: change server state from STARTING to ACTIVE
isrecqa:reqadm 5>
Regards,
Mushtaq
Hi,
Swap space is configured quite small with 16383 MB. It should be configured with at least 20 GB on 64 bit systems.
See note 153641 for more information. Warning: tmpfs at /dev/shm is configured quite small with 1972 MB!
Minimum value is 8192 MB. Recommended size is 75 % of RAM + swap.
Please go through the below SAP Note:
[Note 153641 - Swap space requirement for R/3 64-bit kernel|https://service.sap.com/sap/support/notes/153641]
Above log entries says
1. you have configured less swap space
2. tmpfs space is small.
Below link will help you to overcome this problems
For #1.
[How to Increase your available swap space with a swap file|http://www.linux.com/archive/feature/113956]
For #2.
[How to increase tmpfs in linux|http://linux-delhi.com/tmpfs/ramdisk]
That could be a reason, dispatcher is not up.
Again please check if you have tuned OS kernel Parameters for Oracle...
and use the upated kernel (at least same as source system)
Regards.
Rajesh Narkhede
Hi ,
Kindly let me ,Do you install this on Same host as source system or New host .
Thanks and Regards,
Arun Kumar
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Dear All,
I go for all the possible solution,but result is same.Now last time I want to try to solve this problem ,otherwise go for fresh installation ,I m sending few logd and traces regarddinf this issue..
Sapinst.log
INFO 2010-04-13 18:58:48
RFC parameter LANG set to value EN.
INFO 2010-04-13 18:58:48
RFC parameter ASHOST set to value isrecqa.
INFO 2010-04-13 18:58:48
RFC parameter SYSNR set to value 00.
INFO 2010-04-13 18:58:48
RFC connection information checked successfully.
WARNING[E] 2010-04-13 18:58:48
FRF-00007 Unable to open RFC connection.
INFO 2010-04-13 18:58:48
RFC parameter CLIENT set to value 000.
INFO 2010-04-13 18:58:48
RFC parameter USER set to value DDIC.
INFO 2010-04-13 18:58:48
RFC parameter LCHECK set to value 1.
INFO 2010-04-13 18:58:48
RFC parameter PCS set to value 1.
INFO 2010-04-13 18:58:48
RFC parameter LANG set to value EN.
INFO 2010-04-13 18:58:48
RFC parameter ASHOST set to value isrecqa.
INFO 2010-04-13 18:58:48
RFC parameter SYSNR set to value 00.
INFO 2010-04-13 18:58:48
RFC connection information checked successfully.
WARNING[E] 2010-04-13 18:58:49
FRF-00007 Unable to open RFC connection.
dev_rfc.trc
>TS> Tue Apr 13 18:35:25 2010
T:46912508454944 Error in program 'sapinstexe': ======> A:SY:002 Program SAPMSSY1 n
>TS> Tue Apr 13 18:35:26 2010
T:46912508454944 Error in program 'sapinstexe': ======> A:SY:002 Program SAPMSSY1 n
>TS> Tue Apr 13 18:35:28 2010
T:46912508454944 Error in program 'sapinstexe': ======> A:SY:002 Program SAPMSSY1 n
>TS> Tue Apr 13 18:35:29 2010
T:46912508454944 Error in program 'sapinstexe': ======> A:SY:002 Program SAPMSSY1 n
>TS> Tue Apr 13 18:58:40 2010
T:46912508454944 Error in program 'sapinstexe': ======> A:SY:002 Program SAPMSSY1 n
>TS> Tue Apr 13 18:58:41 2010
T:46912508454944 Error in program 'sapinstexe': ======> A:SY:002 Program SAPMSSY1 n
>TS> Tue Apr 13 18:58:48 2010
T:46912508454944 Error in program 'sapinstexe': ======> A:SY:002 Program SAPMSSY1 n
>TS> Tue Apr 13 18:58:49 2010
T:46912508454944 Error in program 'sapinstexe': ======> A:SY:002 Program SAPMSSY1 n
sapinst_dev.log
INFO 2010-04-13 18:58:48 [iaxxrfcimp.cpp:380]
CAbRfcImpl::setRfcConnectParam
RFC parameter ASHOST set to value isrecqa.
INFO 2010-04-13 18:58:48 [iaxxrfcimp.cpp:380]
CAbRfcImpl::setRfcConnectParam
RFC parameter SYSNR set to value 00.
INFO 2010-04-13 18:58:48 [iaxxrfcimp.cpp:520]
CAbRfcImpl::checkConnectInfo
RFC connection information checked successfully.
WARNING[E] 2010-04-13 18:58:49 [iaxxrfcimp.cpp:433]
CAbRfcImpl::openRfcConn
FRF-00007 Unable to open RFC connection.
TRACE [iaxxrfcimp.cpp:434]
CAbRfcImpl::openRfcConn
Failed to open RFC connection
TRACE [iaxxrfcimp.cpp:436]
CAbRfcImpl::openRfcConn
A:SY:002 Program SAPMSSY1 n
TRACE [iaxxbjsmod.cpp:719]
CJSlibModule::showOkCancelBox_impl()
<html>Test logon to SAP System REQ failed.<p>Make sure that the system is started, that the user DDIC exists and that the pass
word of user DDIC is correct.</html>
TRACE [iaxxgenimp.cpp:1155]
showDialog()
waiting for an answer from gui
Kindly send me youe suggestion regarding the issue.
regards,
Amit
Hi All,
Here the main issue is I am not be able to access SAPGUI.
I try the trich , update the kernel and then restart the installation but no use.
Stuck at same step " check DDIC password.
sap, ora_,listner all are working fine ,but still not be able to access the gui.
Kindly help...
Regards,
Amit
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