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Former Member
Apr 13, 2010 at 09:26 AM

Template User for Service Desk

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Hello!

We have a to create many user accounts in the service desk of the solution manager.

The users have all the same settings in the "folder" identification by creating a business partner.

We have 13 lines (SID,system number, client and userid) to create for every user account.

This takes us a lot of time. We transfered the data into an excel sheet, but copy/paste only transfers

4 lines a time....so we look for a way to create a template user or how to import the 13 line in one step.

Hope you can help me.

Kind regards,

Karsten!