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Apr 13, 2010 at 01:59 AM

Notify when self password reset is not functioning as expected


Hi Team,

We are on EP7 and we have enabled the users to reset their own passwords.This function works at times and few occasions users don't receive emails after reseting the password. All the required configurations are in place. So we are caught in a situation where we are not sure whether to advise the users to use this function or we do a manual reset of passwords for them.

Is there anyway that we get a notification when this particular service is not working as expected.