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Former Member

CRM Relationship to ECC Customer Partner function

Hi,

When a BP is created in SAP CRM it is replicated to SAP ECC as a customer.

The mapping of the BP classification to Account group has been made in transaction PIDE. A partner determination procedure is also been assigned to the account group.

Now, when the BP is replicated to ECC, the customer is created however the partner functions like Sold-to, Ship-to, Bill-to and Payer are not populated automatically.

Example.

BP 1001 is created in SAP CRM

In ECC Customer 1001 is created, however in the sales area data (partner function) tab no partner function is populated.

I was expecting the partner functions to be as follows

Sold-to 1001,

Bill-to 1001,

Ship-to 1001,

Payer 1001.

This however remains empty and has to be updated manually right now. How can this be fixed? Do I need to do any additional configuration?

Also if I maintain a relationship in CRM for the BP say bill-to relationship, the partner function should be populated with the right BP(customer) number in SAP ECC.

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3 Answers

  • Best Answer
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    Former Member
    Apr 14, 2010 at 10:19 AM

    Hi,

    You should check the following in ECC:

    - Start SPRO -> Sales and Distribution -> Basic Functions -> Partner Determination

    - Select first step ; Set up Partner Determination for Customer data

    - Select the Partner Determination Function you use

    - Then select Partner Functions in this procedure

    - Make the partner fuctions, that you want created automaticly, mandatory.

    When the Partner functions in the procudure are made mandatory the system will create them together with a new customer.

    Regards,

    Marc

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    Former Member
    Apr 14, 2010 at 03:52 PM

    Hi.

    The following customizing activity in your SAP CRM is correctly maintained?

    SPRO: Customer Relationship Management > Basic Functions > Partner Processing > data transfer > Distribution of Partner Functions from SAP ECC into CRM and Distribution of Partner Functions from SAP ECC into CRM

    Can you verify it?

    Another thing, I guess that this kind of information flows with BUPA_REL object, can you please verify if you have the CUSTOMER_REL object with the initial load correctly executed in R3AM1 transaction?

    Kind regards,

    Susana Messias

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    • Former Member

      Susana,

      Thanks for the Info. all the checks that you have mentioned have been configured and the initial download has also been done.

      The issues was resolved by Marc's suggestion of marking the partners as mandatory in the partner determination procedure.

      Thanks

      Ravi

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    Former Member
    Apr 13, 2010 at 11:23 AM

    Hi,

    For partner to be determined in BP ,you have to set up partner determination for Customer Master in ECC..

    path: spro-SD-BF-part determination

    -create partner Det procdure

    -Assign the partner functions.

    -Assign the partner determination to your account group.

    Hope it helps..

    Thanks,

    veru

    Edited by: veru p on Apr 13, 2010 1:24 PM

    Edited by: veru p on Apr 13, 2010 1:25 PM

    Edited by: veru p on Apr 13, 2010 1:26 PM

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    • Former Member

      The partner determination procedure has been assigned to the account group and all the partner function are also assigned to the account group. However the partner function are not populated automatically in SAP ECC customer.

      Any other ideas?

      Thanks