1. Is there any prerequisites for SMS server to intergrate with SAP BCM? We have only SMS Server supports java/.net based interface here.
As I know, SAPConnector supports SMS SMTP Server. How about BCM? Will a middle ware needed to support ICI?
2. SAP BCM supports standard CAD of SAP Interaction center, right?
Thanks for your click and any advices,
Edited by: Haibin Liao on Apr 12, 2010 8:56 PM